Customer communities are the municipalities and utility/sanitary districts served by Madison Metropolitan Sewerage District. The table below lists customer community contacts and phone numbers.
If you are experiencing a sewer backup, found a manhole with a missing or loose cover, or have questions about your sewer bill, your municipality or local/sanitary district is a good place to start. If you are experiencing electrical or shock hazards, contact your local utility company: Alliant Energy at 800-255-4268 or Madison Gas & Electric at 608-252-7111.
| Customer Community | Contact(s) | Phone Number | 
|---|---|---|
| 
 City of Fitchburg  | 
 Public Works  |   608-270-4260  | 
| 
 City of Madison  | 
 Engineering Operations  | 
 608-266-4430  | 
| 
 City of Middleton  | 
 Public Works  | 
 608-821-8370  | 
| 
 City of Monona  | 
 Public Works  | 
 608-222-2525  | 
| 
 City of Verona  | 
 Public Works (all hours)  | 
 608-845-6695  | 
| 
 Town of Burke-Token Creek Sanitary District #1  | 
 See Village of DeForest  | 
 
  | 
| 
 Town of Dunn Sanitary District #1  | 
 Emergencies (District Commissioners)  | 
 608-222-2304  | 
| 
 Town of Dunn, Kegonsa Sanitary District #2  | 
 Office  |   608-873-0230  | 
| 
 Town of Dunn Sanitary District #3  | 
 Emergencies  | 
 608-838-0118  | 
| 
 Town of Dunn Sanitary District #4  | 
 Emergencies (District Commissioner)  | 
 608-206-6432  | 
| 
 Town of Pleasant Springs Sanitary District #1  | 
 District Manager  | 
 608-205-8714  | 
| 
 Town of Verona  | 
 Town Hall  | 
 608-845-7187  | 
| 
 Town of Vienna: Utility District #1 and Utility District #2  | 
 Business Hours  | 
 608-846-3800  | 
| 
 Town of Westport/All Utility Districts  | 
 All Calls  | 
 608-849-4372  | 
| 
 Village of Cottage Grove  | 
 Public Works  | 
 608-839-5813  | 
| 
 Village of Dane  | 
 Public Works  | 
 608-849-5425  | 
| 
 Village of DeForest  | 
 Public Services/Sewer Utilities  | 
 608-846-6751  | 
| 
 Village of Maple Bluff  | 
 Public Works  | 
 608-244-3048  | 
| 
 Village of McFarland  | 
 Public Works  | 
 608-838-7287  | 
| 
 Village of Shorewood Hills  | 
 Public Works  | 
 608-267-2680  | 
| 
 Village of Waunakee  | 
 Waunakee Utilities  | 
 608-849-8111  | 
| 
 Village of Windsor  | 
 Utilities Emergency Number  | 
 608-234-4668  | 
If you have already contacted your customer community or local utility/sanitary district and you still need assistance, please refer to our contact page for additional phone numbers, hours and resources.





