Self-Screen Results Report

After you submit the softener screen, you'll be emailed a report with a summary of the information you entered and your recommendations. You can share this information and recommendations with your service provider when scheduling a service for your softener. 

Example self-screen report. Note that this example shows a resident of McFarland who qualified for a softener replacement, and different information will appear based on the condition of your softener and where you live.

Evaluate Your Water Softener

You can prevent chloride pollution from salt in fresh water by making sure that your water softener is operating as efficiently as possible and that you aren't using more soft water than you need. There are several factors that go into water softener efficiency. Some factors are complicated and require a professional opinion, but there are some factors that it's possible for you to assess on your own.

The District developed the self-screen survey below to help residents identify opportunities to reduce salt use in their home. By taking this self-screen, you'll get recommendations for actions you can take to reduce salt use based on the information you enter about your softener and soft water use. You can use this information to contact a water softener service professional to make the recommended adjustments to your softener.

Evaluate your softener here


Finding information about your softener

The linked self-screen asks for details about your water softener and use of soft water in your home. Below are some tips for finding this information.

Softener age

If you don't know offhand when your softener was installed, check the unit for labeling, like a tag or sticker, that indicates when your softener was installed.

Softener label with the year it was installed

Softener regeneration control (day or gallons) for softeners with dials 

If you have a softener with a dials on the control head instead of a digital screen, check to see whether the capacity dial is labeled as a number of days or a number of gallons. Keep in mind that this question isn't referring to a dial labeled time of day, because that control just determines the time of day the softener regenerates.

Compare the example dials below to see the difference between a Days dial and a Gallons dial, and enter what you have in the self-screen.

Control head with "Day"-labeled capacity dial highlighted

Control head with "Gallon"-labeled capacity dial highlighted

Softener brand and model

Depending on how much detail is on your softener's labeling, you may be able to identify the brand and model of your softener. The brand may be clearly visible on the control head or tank.

You also may find additional information on stickers or other labels on your softener -- look all around the softener, including behind the control head, for this information.

Example softener brand labeling
This control head and tank below indicate the unit is a Culligan softener.

Example softener model labeling 
While different softeners are labeled differently, in this example, the softener's model (H100) is identified on a sticker behind the control head.